Thank you for visiting and shopping at Stache!
Following are the terms and conditions that constitute our Shipping Policy.
1) Domestic Shipping
All deliveries expected to be received within 1-5 business days (depending on shipping purchased at time of check out). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All orders placed after 3:30pm Mondays-Fridays will be shipped out the next day. Orders placed on Friday's at 3:30pm through Sunday will not be shipped out until the following Monday.
2) Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur for shipment to P.O. boxes or APO/FPO addresses. Stache Products ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses
3) Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes Stache Products is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Stache Products is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
5) International Shipping Policy
International shipping estimated price and transit times varies depending on carrier, Stache Products is not responsible for any packages lost during transit or for any packages seized or held by customs of any country/territory